Company Information: Opening Hours
Mon to Friday - 9am to 5pm
Thursday - 9am to 8pm
Sat & Sunday - 9am to 3pm
Comic Book Factory: ABN: 80 494 945 506
Shop 55, Willows Shopping Centre, Thuringowa Drive, Kirwan
Townsville, Queensland, Australia, 4817
Terms & Conditions
"User" means the person or entity using the website.
"Owner" means the company that owns the website, Comic Book Factory
"Service Provider" means the company providing the website content management system and hosting services to the Owner for the website.
"Website" means "http://www.Comicbookfactory.com.au/"
Agreement to be bound by Terms
It is a condition of use of this site that Users agree to these Terms and Conditions.
By registering to use this site Users agree to be bound by these Terms and Conditions.
The User warrants that they are either the person, or in the case of a corporation, an authorized representative of the corporation, that is named as the User in the registration form. It is a breach of this User agreement and also a misrepresentation with both potential civil and criminal consequences for a person to register as a User that they are not authorized to represent for this purpose. The Owner reserves the right at any stage to contact a User to confirm both the validity of the account and also the currency and security of the passwords used.
From time to time information that would normally be available through the site (including supplier's catalogues) may not be able to be accessed online because of technical or other problems. The Owner, and the Service Provider expressly excludes liability to any User of this site in respect of the unavailability of content regardless of whether or not this unavailability is caused by the negligence of the Owner or the Service Provider.
All prices stated in this website are stated in Australian Dollars. All transactions are processed in Australian Dollars. We do not take any responsibility for bank charges, conversion charges or transaction charges associated with the transaction placed on this website.
Incorrectly Priced Items
From time to time there may be an item incorrectly priced due to technical error. The correct price for items on our website are stated in Australian Dollars. Any other price that may be stated within the description of the item is a U.S. dollar amount, therefore is not applicable. The Comic Book Factory reserves the right to withdraw an item from sale which has been incorrectly priced. Be aware that any item priced at $0.00 will be checked prior to order processing for confirmation of the correct price.
The User agrees to indemnify the Owner and the Service Provider against any claim for loss or damage of any kind by any third party arising out of, or in relation to, the use of the Website by the User.
Material on this site is all the copyright of the Owner or the Service Provider and the copying or use of this information is not permitted unless prior written permission is received from the site owner.
Returns and Refunds
We are not required to provide a refund or replacement if you change your mind. In the unfortunate event that a product has been damaged in transit, please contact us. Any items purchased without Insurance will not be covered for loss or damage by The Comic Book Factory. We must be advised within 48 hrs of delivery of damaged goods, or within 30 days of faulty products. We will advise you on methods for you to return the product to us. On receipt of the problem goods, we will immediately send a replacement if applicable. To cancel an order for unwanted goods we require immediate notification by phoning 0406 287 210. We will advise further instruction once notified. If the goods have already been dispatched, you may return the parcel unopened, however delivery fees are not refundable. Once received and in original condition we will be able to process a refund.
Privacy and Storage of your personal information
It is necessary for the Owner to capture information about you in order to provide the services offered through this website. The use of the information and your rights in respect of it is set out in the Privacy Statement on this Website.
Personally identifiable information about visitors to this Site (that is, information such as a visitor's name, e-mail address, mailing address, or telephone number) is collected only when knowingly and voluntarily submitted. Such information may be requested in connection with our sweepstakes, contests, games, surveys, forums, subscription registrations, content submissions, chats, bulletin boards, requests for suggestions, visitors' requests for products or services, and visitors' requests for additional information.
The Comic Book Factory recognizes the privacy concerns of visitors to its site on the Internet. Specifically, we recognize the importance of protecting the privacy of personally identifiable information collected about our visitors. As a general policy, no personally identifiable information, such as your name, address, or email address, is automatically collected from visitors to our site. Personally identifiable information about visitors to the Comic Book Factory site is collected only when knowingly and voluntarily submitted. In those instances when we do collect such information, the following applies:
Non-Personally Identifiable Information
When visitors come to our Site, we collect and aggregate information indicating, among other things, which web pages were visited, the order in which they were visited, and which hyperlinks, if any, were "clicked" by the visitor. Collecting such information involves the logging of IP addresses, operating system (e.g., Windows or Macintosh), type of browser software (e.g., Netscape Navigator or Internet Explorer), and Internet service providers (e.g., AOL or NET.COM) used by each visitor to the Site. Although such information is not personally identifiable, it can be used to determine the IP address of the visitor's Internet Service Provider and the geographic location of his or her point of connectivity to the Internet.