Company Information: Opening Hours
Mon to Friday - 9am to 5pm
Thursday - 9am to 8pm
Sat & Sunday - 9am to 3pm

Address/Location
Comic Book Factory: ABN: 80 494 945 506​
Shop 55, Willows Shopping Centre, Thuringowa Drive, Kirwan
  Townsville, Queensland, Australia, 4817
  Email: enquiries@comicbookfactory.com.au
Terms & Conditions

Entity Disclosure
The Comic Book Factory is an Australian based company located in Townsville, Australia. ABN: 80494945506. The Factory endeavours to trade in a sound and fair matter, disclosing required information to its customers, in a timely and open manner. All terms and conditions in use of the Comic Book Factory web site are listed hence forth. Those seeking further information on Privacy Policy please see or Privacy Policy page.

Definitions
"User" means the person or entity using the website.
"Owner" means the company that owns the website, Comic Book Factory
"Service Provider" means the company providing the website content management system and hosting services to the Owner for the website.
"Website" means "http://www.Comicbookfactory.com.au/"

Agreement to be bound by Terms
It is a condition of use of this site that Users agree to these Terms and Conditions.
By registering to use this site Users agree to be bound by these Terms and Conditions.

Identification
The User warrants that they are either the person, or in the case of a corporation, an authorized representative of the corporation, that is named as the User in the registration form. It is a breach of this User agreement and also a misrepresentation with both potential civil and criminal consequences for a person to register as a User that they are not authorized to represent for this purpose. The Owner reserves the right at any stage to contact a User to confirm both the validity of the account and also the currency and security of the passwords used.

Unavailability
From time to time information that would normally be available through the site (including supplier's catalogues) may not be able to be accessed online because of technical or other problems. The Owner, and the Service Provider expressly excludes liability to any User of this site in respect of the unavailability of content regardless of whether or not this unavailability is caused by the negligence of the Owner or the Service Provider.

Currency Conversion
All prices stated in this website are stated in Australian Dollars. All transactions are processed in Australian Dollars. We do not take any responsibility for bank charges, conversion charges or transaction charges associated with the transaction placed on this website.

Incorrectly Priced Items
From time to time there may be an item incorrectly priced due to technical error. The correct price for items on our website are stated in Australian Dollars. Any other price that may be stated within the description of the item is a U.S. dollar amount, therefore is not applicable. The Comic Book Factory reserves the right to withdraw an item from sale which has been incorrectly priced. Be aware that any item priced at $0.00 will be checked prior to order processing for confirmation of the correct price.

Indemnity
The User agrees to indemnify the Owner and the Service Provider against any claim for loss or damage of any kind by any third party arising out of, or in relation to, the use of the Website by the User.

Copyright
Material on this site is all the copyright of the Owner or the Service Provider and the copying or use of this information is not permitted unless prior written permission is received from the site owner.

Returns and Refunds
We are not required to provide a refund or replacement if you change your mind. In the unfortunate event that a product has been damaged in transit, please contact us. Any items purchased without Insurance will not be covered for loss or damage by The Comic Book Factory. We must be advised within 48 hrs of delivery of damaged goods, or within 30 days of faulty products. We will advise you on methods for you to return the product to us. On receipt of the problem goods, we will immediately send a replacement if applicable. To cancel an order for unwanted goods we require immediate notification by phoning 0406 287 210. We will advise further instruction once notified. If the goods have already been dispatched, you may return the parcel unopened, however delivery fees are not refundable. Once received and in original condition we will be able to process a refund.

Privacy Policy:
Privacy and Storage of your personal information
It is necessary for the Owner to capture information about you in order to provide the services offered through this website. The use of the information and your rights in respect of it is set out in the Privacy Statement on this Website.

General.
Personally identifiable information about visitors to this Site (that is, information such as a visitor's name, e-mail address, mailing address, or telephone number) is collected only when knowingly and voluntarily submitted. Such information may be requested in connection with our sweepstakes, contests, games, surveys, forums, subscription registrations, content submissions, chats, bulletin boards, requests for suggestions, visitors' requests for products or services, and visitors' requests for additional information.

Links/Co-Branded Sites
The Comic Book Factory has established relationships with advertisers and business partners that allow visitors to our Site to link directly to sites operated by these partners. Some of these sites may be "co-branded" with a Comic Book Factory logo; however, they are not operated or maintained by The Comic Book Factory.. These sites may collect personal information from you. This Privacy Policy will apply to any personal information we obtain in this manner from our partners.
The Comic Book Factory chooses its advertisers and business partners carefully. However, The Comic Book Factory is not responsible for the content or practices of Web sites operated by third parties that are linked to our Site. These links are meant for the user's convenience only. Links to third party sites do not constitute sponsorship, endorsement, or approval by The Comic Book Factory, of the content, policies, or practices of such third party sites. We are not responsible for any information these sites may obtain and do not oversee their policies or practices in collecting personal information. Therefore, once you have left this Site via such a link, you should check the applicable privacy policy of the third party site.
This Site may also be linked to Web sites operated by companies affiliated with The Comic Book Factory. The Comic Book Factory may share information collected by our affiliated companies; however this Privacy Policy will apply to any personal information we receive in this manner. Visitors to our affiliated company's sites should still refer to their separate privacy policies and practices when providing any personally identifiable information.

The Comic Book Factory recognizes the privacy concerns of visitors to its site on the Internet. Specifically, we recognize the importance of protecting the privacy of personally identifiable information collected about our visitors. As a general policy, no personally identifiable information, such as your name, address, or email address, is automatically collected from visitors to our site. Personally identifiable information about visitors to the Comic Book Factory site is collected only when knowingly and voluntarily submitted. In those instances when we do collect such information, the following applies:

Non-Personally Identifiable Information
When visitors come to our Site, we collect and aggregate information indicating, among other things, which web pages were visited, the order in which they were visited, and which hyperlinks, if any, were "clicked" by the visitor. Collecting such information involves the logging of IP addresses, operating system (e.g., Windows or Macintosh), type of browser software (e.g., Netscape Navigator or Internet Explorer), and Internet service providers (e.g., AOL or NET.COM) used by each visitor to the Site. Although such information is not personally identifiable, it can be used to determine the IP address of the visitor's Internet Service Provider and the geographic location of his or her point of connectivity to the Internet.

Cookies are small bits of information that our site places on the hard drive of your computer to enable us to do a number of things to make your visit and future visits to the site more enjoyable. For example, cookies allow a visitor to quickly log on to a site he/she has used before by storing a password. Cookies are not used to obtain information about a user that was not previously provided in a cookie. The cookie itself does not contain any personally identifiable information about a visitor, and The Comic Book Factory does not use cookies in order to obtain such information. The Comic Book Factory will never save credit card information in cookies. Most major sites on the Internet use cookies. Visitors may receive cookies from third parties, but The Comic Book Factory cannot control the content of these cookies. You should consult your browser owner's manual for instructions on how to refuse cookies.

The Comic Book Factory uses non-personally identifiable information and information obtained through the use of cookies in order to improve the Site. By tracking how many people visit our Site and where visitors go on our Site, we are able to determine which part of the Site users like the best, which part needs some improvement, and what changes should be made. By obtaining this information, we are able to continually improve our Site and bring you the best online experience possible. Things From Another World, Inc. may also disclose some of non-personal information we obtain to advertisers to inform them of how many people have seen or linked to their advertisements on our Site. However, we will never disclose personally identifiable information to these advertisers.